At ENFORCR, we stand behind the quality and durability of our products. Our commitment to excellence ensures that every item we produce meets the highest standards of performance and reliability, befitting those who serve in the most demanding environments.
Limited Warranty
ENFORCR offers a limited warranty on all of our products, guaranteeing that they are free from defects in materials and workmanship under normal use and conditions. This warranty is valid for a period of 12 months from the date of purchase, and it covers the following:
- Manufacturing defects: Any issues related to faulty stitching, seams, or zippers.
- Material defects: Problems with fabric integrity, such as tearing or fraying not due to normal wear and tear.
- Hardware defects: Malfunctions or breakage of buckles, buttons, and other hardware components.
Exclusions
The ENFORCR warranty does not cover:
- Damage caused by misuse, abuse, or improper care.
- Normal wear and tear, including fading, abrasions, or natural breakdown of materials over extended time and use.
- Modifications or alterations to the product.
- Damage caused by exposure to extreme environmental conditions (e.g., fire, chemicals, excessive moisture).
Warranty Claims Process
If you believe your ENFORCR product is defective and falls within the warranty period, please follow these steps:
- Contact us: Reach out to our customer service team at [email address] or [phone number] with your proof of purchase and a detailed description of the issue
- Assessment: Our team will assess the product to determine if it is covered under the warranty. This may require you to send the product to us for inspection.
- Resolution: If the defect is covered under warranty, we will repair or replace the product at no cost to you. If the exact product is no longer available, we will offer a suitable replacement of equal value.
Our Commitment
ENFORCR is dedicated to providing the highest quality products and ensuring our customers’ satisfaction. We take pride in supporting those who serve, and we are committed to delivering gear that performs when it matters most.
Thank you for choosing ENFORCR. Your trust in our products is our greatest honor.